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Can't Scan Using Vista
Topic Started: Dec 20 2008, 07:18 AM (159 Views)
Phlip
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Junior Poster
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This keeps happening when I try to scan or preview:

Posted Image

(Sorry to only come here when I need help. :$)
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Dark Knight
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First question is the usual basic question. Have you tried restarting your computer?
I can't wait for the I'm an iPad/I'm a Maxi-Pad commercials
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Phlip
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Well this happened ages ago so yeah, kinda?
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trewert
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So, does it still happen?

EDIT: Sorry, forget it, you wrote that it keeps happening.
Edited by trewert, Dec 20 2008, 01:36 PM.
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Dark Knight
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Phlip
Dec 20 2008, 12:15 PM
Well this happened ages ago so yeah, kinda?
Ah okay. I didn't know if it was a new problem or not. I'll see what I can dig up about it but I'm sort of busy right now. Maybe if Speedy sees this he can help you out if I'm not here :)
I can't wait for the I'm an iPad/I'm a Maxi-Pad commercials
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Phlip
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Alright, thanks. :) It's an Epson scanner, printer and copier if that helps.
Edited by Phlip, Dec 21 2008, 06:08 AM.
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Dark Knight
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Just out of curiosity, when did you first notice this happening?
I can't wait for the I'm an iPad/I'm a Maxi-Pad commercials
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Phlip
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When I tried to scan about a few months ago.
I was able to scan one thing but then it suddenly stopped working.
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Phlip
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Well, an alternative way to scan would be to use the Epson's way, rather than the Windows way, and it worked.
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Dark Knight
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Cool. I didn't know there was an alternative way but I'm glad you figured it out. I've found that it's usually best to use things that are specific to your device rather than use something generic that's built into Windows.
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Speedy
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Looks like you got it resolved. Unfortunately, most of the stuff prebuilt into Windows, especially Vista is garbage and doesn't work right. However, this one looks like it could very well be a driver issue.
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